If you receive an email stating your Visa Check Card has been cancelled, do not call the phone number in the email. Please delete this email without responding.
Heart of Louisiana Credit Union has not sent emails concerning cancelled cards. Please call 318-619-1900, 318-473-4562, or 800-264-4562 if you need speak with someone at Heart of Louisiana Credit Union concerning your account. We do partner with several trustworthy companies to help keep your Visa Debit and Credit Cards safe.
- Call 800-325-3678 if your Visa Check Card is lost or has been stolen.
- Call 800-600-5249 if you have Visa Check Card transactions that you are disputing or believe are fraud.
- Call 800-369-4887 if your Visa Check Card is declining when you try to make a purchases.
For added fraud detection on your Visa cards, Heart of Louisiana Credit Union offers Visa Purchase Alerts. This free service allows you to receive email and/ or text alerts when your card is used for any type of purchase. Register your cards today to stay aware of how your card is being used.