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Current job postings are listed below. If you don’t see any, it means we’re at capacity.
Heart of Louisiana Credit Union is an Equal Opportunity Employer.
Branch Manager
Role
To direct the operations of a small, Credit Union facility, ensuring the branch meets organizational financial, operational, service, and growth plans. Has lending authority.
Essential Functions & Responsibilities
- Directs, develops, motivates, hires and disciplines branch personnel; administers performance evaluations in conjunction with Executives and recommends appropriate personnel actions.
- Monitors branch operating results relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions.
- Perform routine member service transactions.
- Perform consumer loan officer duties.
- Represents the branch as appropriate in its relationships with members, sponsor organizations(s), suppliers, other financial institutions, and similar groups.
- Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.
- Monitors all branch activities to insure they are in compliance with established credit union policies and
Performance Measurements
- To maintain a cohesive, highly trained and motivated staff, sufficient to meet needs of members.
- To provide informed, professional and accurate service and support to all members and associates.
- To develop and maintain business partner relationships within the community and area schools. Coordinate branch participation in community activities.
- To ensure all documentation is completed, with a high accuracy rate.
- To meet or exceed the Branch’s goal. Assist branch personnel with achieving all of their individual goals.
- To develop recommendations for cost efficiencies and enhancements to products, pricing and processes by monitoring trends in operations and deposit services.
- To offer insurance products to all new qualified loans. Promote benefit awareness within the branch, both by example and training employees to identify opportunities.
Knowledge and Skills
Experience: Five years to ten years of similar or related experience.
Education: (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program
Interpersonal Skills: The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.
Other Skills: Must have excellent communication skills.
How to Apply:
| Email: | vmontgomery@heartcu.org |
| Fax: | 318-449-5552 |
| Mail: | Human Resources Heart of Louisiana Credit Union, PO Box 4030, Pineville LA 71361 |
Teller
Essential Functions & Responsibilities
- Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and traveler’s checks to members; transfers amounts from member accounts as directed.
- Post transactions to member accounts and maintain member records.
- Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
- Cross-sells credit union services.
- Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
Performance Measurements
- Accept deposits, loan and VISA payments, and enter into teller system.
- Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
- Examine checks for endorsements and negotiability.
- Provide members with proper receipts for payments.
- Direct received loan paperwork to other proper departments (title information to Title Clerk; mortgage information to Mortgage Loan Officer….).
- Process member mail and night deposit transactions and assist members with phone transactions.
- Provide member with account status, including current balances and loan pay-offs in person and over the phone.
- Encode or proof daily checks and savings bonds.
- Balance official checks and VISA cash advance machine.
- Process coin and loose change for members.
- File new member accounts and other forms as needed.
- Balance personal teller drawer and checks daily.
- Perform other duties as assigned.
Knowledge and Skills
Experience: Up to six months of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills: Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names.
How to Apply:
| Email: | vmontgomery@heartcu.org |
| Fax: | 318-449-5552 |
| Mail: | Human Resources Heart of Louisiana Credit Union, PO Box 4030, Pineville LA 71361 |
Email vmontgomery@heartcu.org
Fax to 318.449.5552
Mail to: Attn: Human Resources
Heart of Louisiana Credit Union
PO Box 4030
Pineville LA 71361